Warranty

Warranty 2017-12-01T08:40:49+00:00

Warranty Policy (effective 1/1/2015)

Our promise is 100% satisfaction

Sunroof / T-top

Our Nationwide Lifetime Guarantee: All sunroof or T-top replacement panels, provided by Sunroof Express, Inc., are guaranteed to be free of defects in material and workmanship for as long as the insured owns or leases the repaired vehicle in which the glass is installed so long as such defects are brought to the attention of Sunroof Express within 30 days following the parts installation. If you have a problem that is covered by this warranty, you may call us toll free at 1-800-322-8867 and we will replace or repair the warranted product or correct the defective workmanship without charge at a mutually agreed upon time.

The warranty does not cover glass breakage or normal wear or damage caused by improper use or abuse. If any type of window tinting product is applied after installation, the warranty will be voided. Sunroof Express, Inc. will not be liable for loss of time, loss of vehicle use or any inconvenience.

The warranty period for any sunroof mechanical part (motor, cables, gears, etc.) is 90 days or the period offered by the original manufacturer of the component, whichever is greater.

Corvette Roof Panels

Our Nationwide Lifetime Guarantee: All Corvette acrylic roof panel replacements parts supplied by Sunroof Express, Inc., are guaranteed to be free of defects in material and workmanship for as long as the insured owns or leases the repaired vehicle in which the glass is installed so long as such defects are brought to the attention of Sunroof Express within 30 days following the parts installation.  If you have a problem that is covered by this warranty, you may call us toll free at 1-800-322-8867 and we will replace or repair the warranted product or correct the defective workmanship without charge at a mutually agreed upon time.

This warranty does not cover cracking, scratches or degradation, because we have no control over the use and treatment of acrylic panels during or after installation. Sunroof Express, Inc. will not be liable for loss of time, loss of vehicle use or any inconvenience.

Convertible Tops/Glass and Plastic Window Assemblies

Sunroof Express, Inc., guarantees workmanship and materials against failure so long as such defects are brought to the attention of Sunroof Express within 30 days following the parts installation. All warranty time periods start from the date of original installation. Warranty is extended to the registered policy holder and is not transferable to subsequent owners. The warranty period does not extend upon installation of warranty replacement products. Our Warranty does not cover damage caused to by failure to properly operate a convertible top and glass or plastic window by not following the procedures outlined in your owner’s manual. Our warranty furthermore does not cover any damage caused by abuse, whether accidental or intentional, or by use of improper cleaning techniques or cleaning solutions. Warranty is void if sewn in tag with serial number is removed from the product.  Convertible Tops/Glass and Plastic Window Assemblies. Warranty Period: For a period of Six (6) years from the date of first installation to the original vehicle owner, Sunroof Express Inc., will repair or replace defective units for the following reasons: cracking or breaking of plastic components (excluding plastic windows); delamination of the deck seams; failure or separation of the stitching (excluding fading); delamination of the topping material (excluding Everflex which is one (1) year). For a period of Three (3) years from the date of first installation to the original owner, Sunroof Express Inc., will repair or replace units that have had separation or delamination of the bond between the topping material and the glass window. Sunroof Express, Inc. will not be liable for loss of time, loss of vehicle use or any inconvenience.

Convertible Top Limited Warranty Period by Topping Material

American Made Vinyl Sport Toppings-6 years, Imported Vinyl Sport Toppings-3 years, American and Imported Cloth Sport Toppings-6 years.

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